Support Center

Help and Support

Answers to the most common questions about your account and study materials.

Frequently Asked Questions

Everything you need to know about getting the most out of the platform.

Tap "Sign Up" on the homepage and enter your name, email address, and a password. You'll get a verification link by email — click it to activate your account and start browsing right away.

Once you're signed in, open the "Library" tab from the main menu. Materials are organized by subject, grade level, and topic, so you can browse by category or jump straight to what you need.

Use the search bar at the top of any page and type the subject or topic name. You can also filter results by resource type — notes, videos, or practice sets — to narrow things down quickly.

Yes. Previous-year papers are available under "Practice > Past Papers" for most subjects, sorted by year, so you can work through them in order or jump to a specific one.

Click the chat icon in the bottom corner of any page to open the assistant. Ask it to explain a concept, summarize a chapter, or generate practice questions on a topic you're studying.

Most notes and papers include a download icon that saves a PDF copy for offline use. A few licensed resources are view-only and marked accordingly on their page.

Select "Forgot password?" on the sign-in page and enter your registered email. You'll receive a reset link within a few minutes — it stays valid for 30 minutes.

Core study materials, past papers, and the AI chatbot are free for every registered user. A small set of premium mock tests and expert-reviewed notes sit under an optional paid plan.

Every resource page has a "Report an issue" link near the bottom. Flag the error with a short note and our content team will review and correct it, usually within a couple of days.

Reach the support team any time at abc@mail.com, or use the contact form under "Help > Contact Us." We typically reply within one business day.